VIP Softphone
Here is a brief summary of the features of VIP Softphone
Call handling
Zero-footprint phone — If necessary, make and receive phone calls on your PC. This is particularly useful for “road warriors.”
Expandability — Thirty Virtual Buttons provide single-click access to extensions, mailboxes, departments, and speed-dial numbers. Each displayed button is color-coded to increase easy, at-a-glance recognition of its status.
Easy programming — VIP Softphone offers simple drag-and-drop programming from drop-down menus.
On-screen Esi-Check indication of network connection status — A color-coded box with the ESI logo shows you whether your network connection is providing adequate bandwidth for proper IP phone performance.
High-quality audio — A USB headset (user-supplied) ensures quality audio communications.
Local or remote operation
Locally — Operates on your LAN as a local phone.
Remotely — Operates in remote locations, such as for small-office/home-office environments.
Like all VIP Professional-compatible applications, VIP Softphone also gives you secure text-messaging and auto-recording capabilities.
- The entry ESI-50L Communications Server must be upgraded to an ESI-50 in order to support IP-related features such as VIP Softphone.
- Licensing determines local or remote operation. Consult your Certified ESI Reseller for details.
- VIP Professional, VIP PC Attendant Console, VIP ACD, and VIP Softphone.
- Auto-recording requires optional license.
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